Our commitment to responsible gaming at 01bet
Enjoy entertainment within your limits — your safety and well-being are our top priority at 01bet.
We are always ready to protect you
Online gaming is an enjoyable form of entertainment — but it stays healthy only when enjoyed within the right limits. 01bet believes every player should have the tools and information needed to play responsibly. On our platform, you can control everything on your own terms — from setting deposit limits to taking a temporary break.
Set Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount at your own convenience. Lowering a limit takes effect immediately; increasing it requires a short waiting period so you do not make decisions in the heat of the moment.
Time-Out Feature
If you feel you need a break, take a time-out for anywhere from 24 hours to 30 days. During this period your account will be temporarily suspended, and you can return normally once it ends.
Self-Exclusion
If you want a longer break, choose self-exclusion. This lets you keep your account closed for a set period or permanently. No promotional communications are sent during self-exclusion.
Betting History Review
View your complete betting and deposit history in your account. Understanding your own spending patterns makes decision-making easier and helps you avoid overspending.
Reality Check
A message will remind you at set intervals how long you have been playing. This small reminder can often stop you from spending more time than intended out of impulse.
24/7 Support Team
Our support team is always available for any questions about responsible gaming. Reach us via live chat or email — support is available in both Bengali and English.
Recognise the signs of problem gambling
Gaming can turn from entertainment into a problem. If you notice any of the signs below in yourself, it is important to act without delay. At 01bet, we are always here for you.
Remember — seeking help is not a sign of weakness, it takes courage. The sooner you act once you recognise a problem, the better.
Chasing losses: Betting repeatedly to recover lost money and the situation getting worse.
Hiding from family and friends: Not being honest with the people close to you about your gaming activity or spending.
Financial problems: Spending money needed for daily expenses, bills, or household necessities on gaming.
Unable to stop: You keep telling yourself "just a little more" — but you cannot stop.
Stress and restlessness: Feeling anxious, irritable, or moody when you cannot play.
Impact on work and relationships: Your studies, job, or family life suffering because of gaming.
Tips for safe and enjoyable gaming
Enjoy yourself at 01bet — just keep these simple guidelines in mind.
Set a budget in advance
Only bet what you can afford to lose without it affecting your life. Your salary or savings should not be used as a gaming budget.
Stick to a time limit
Decide how long you will play before you start. Set an alarm on your phone or watch — stop when the time is up.
Gaming is entertainment, not income
Think of online gaming as entertainment, not a source of earnings. Winning is great, but if you lose, you still had fun — keep that mindset.
Take regular breaks
Instead of playing for long stretches without stopping, get up now and then, walk around, and drink some water. Short breaks keep your mind fresh and help you make better decisions.
Do not play under stress
Avoid playing when you are angry, sad, lonely, or under the influence of alcohol. Your judgement is reduced in these states and the risk of overspending increases.
Keep minors away
01bet strictly prohibits participation by anyone under 21. Keep your account details secure and away from children or young people in your household.
Age 21+ is mandatory
To create an account and play at 01bet, you must be at least 21 years old. Age is verified during registration and proof of identity may be requested at any time.
If a minor could access the gaming platform on your device, use parental control software on that device and keep your login details secure. Allowing anyone under 21 to use 01bet is against our policy.
Need help? We're here
If you feel concerned about gaming or want help for someone close to you, contact us — we offer support without judgement.
You can also reach out to professional support organisations in Bangladesh that deal with gaming addiction.
The foundation of 01bet's responsibility
01bet believes a healthy gaming environment is built only when both the operator and players act responsibly. We are not just an entertainment platform — we genuinely care about the well-being and happiness of every one of our users.
We verify age at every account registration and keep your personal information secure through SSL encryption. Our system automatically detects unusual playing patterns, and our team proactively reaches out when needed.
Deposit and Withdrawal Limits
The minimum deposit at 01bet is just ৳100 — intentionally kept low so anyone can enjoy entertainment without the pressure of large amounts. The minimum withdrawal is ৳800. You can lower your own deposit limit further at any time. Transact via four familiar mobile banking methods — bKash, Nagad, Rocket, and Upay — and withdrawals are typically completed within 15 minutes to 2 hours.
How Self-Exclusion Works
When you activate self-exclusion, your account is completely closed for the chosen period. During this time you cannot log in, no promotional emails or messages will be sent, and our system attempts to detect any effort to open a new account. To activate self-exclusion, notify our support team — they will act promptly.
Support and Guidance
For any concerns related to gaming, contact our 24/7 live chat or email [email protected]. Our trained support team will listen to your concerns with empathy and help you use the right tools. You can also receive guidance on speaking with a professional counsellor if you wish.
Remember — gaming at 01bet is always an optional form of entertainment. It should never become the main priority in your life. Family, health, studies, and work always come first.
Responsible Gaming FAQ
Need more information or help?
Find detailed answers in our FAQ section or speak directly with our support team.